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What are you having trouble with?

Login details (email, password, 2FA)
Registration
Other

What are you having trouble with?

Online identification
Signature service (SwissID Sign)
Two-factor authentication with the SwissID App
Other

Which details would you like to change and why?

Note: You can change personal details, such as your email address, by yourself in your SwissID account. You can also delete your SwissID account yourself. You can find instructions on how to do this in our FAQs.

Go to FAQs

What are you having trouble with?

Web environment (signing room)
SwissID App
Other

What doesn’t work?

I can no longer sign documents
I’ve forgotten my password
Other

Note: You can reset your password yourself. Instructions can be found at swissid.ch/en/recovery.

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