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How ePost is using the SwissID Sign integration solution
![Logo von Klara](/dam/jcr:61a868cd-1bbd-45f8-8a8e-b0dd2831278b/ePost_Logo.png)
About ePost
With ePost, a product of ePost Service AG, the digitalization specialist of Swiss Post, individuals and SMEs can receive, read, and respond to letters, documents, and invoices anytime, anywhere, and seamlessly integrate them into their internal work processes, such as ERP systems.
Part of the communication services of Swiss Post, ePost Service AG aims to drive a digital and connected Switzerland. Today, over 50,000 SMEs and more than 100,000 individuals trust its innovative services.
Initial situation
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ePost provides a service through the ePost app, allowing insurance companies such as property insurers, among others, to establish relationships with their end customers directly via the app.
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In the past, customers had to provide handwritten signatures when signing contracts (documents usually sent by post or email).
ePost's requirements
ePost needed a signature solution that could be integrated seamlessly into its existing workflow to prevent media discontinuity and conclude contracts even faster. The aim was also to reduce the administrative effort for customers and their end customers.
The SwissSign solution
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ePost has integrated the simple electronic signature (SES) from SwissSign into the ePost app conveniently via a REST-API. This allows end customers, for example, of insurance companies, to sign contracts easily using the swipe function.
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The signed document is returned to the insurance company within seconds. The files follow a uniform naming convention according to a predefined structure, which makes storage easier.
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The end customers asked to provide their signature do not incur any costs. Billing takes place on account to the signature provider, in this case ePost, on a monthly basis.
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This allows ePost to provide its customers with a fully digital workflow. The insurance company benefits from massive time savings.
![Screenshot der ePost App, auf dem zu sehen ist, wie elektronisch signiert wird.](/dam/jcr:6dc63598-4805-41fa-8f15-333ab14d2a1b/Klara_Screen.jpg)
We’re here to help
Not sure which model is right for you? We’ll provide non-binding advice and can also guide you through the SwissID Sign environment directly as part of a live demo.
Get in touch