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Important information on the availability and use of SuisseID
As announced at the end of 2019, the sale of SuisseID was discontinued on 31 December 2019 due to regulatory requirements and changing market needs.
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Login with SuisseID will be discontinued as of 10 December 2021.
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The qualified electronic signature can be used until 15 December 2021.
The new signature solution is based on the SwissID product from SwissSign Group.
Find out more about the solution on the relevant product page.
Go to SwissID page
Should you have any questions, please contact your SwissSign contact partner directly or contact our customer service by e-mail at [email protected].
Important information for SIX Group customers
To access Webentry Services of SIX Group, please follow this link.
Why was SuisseID discontinued?
Due to regulatory requirements and changing market needs, SwissSign AG has decided to discontinue the sale of SuisseID as of 31 December 2019.
The new SwissID Sign solution has the advantage that it works without additional hardware. It forms a continuously growing ecosystem that gives customers access to a variety of services and providers.
In addition to the password, SwissID users can enable two-factor authentication with the SwissID App, SMS or MobileID for even more security. Users can also easily have their identity verified via the app and thus identify themselves at any time and anywhere with SwissID. More information on SwissID can be found here.
How long can your SuisseID be used?
- SuisseID cards with the serial number starting with 7BFF... (4.3b cards)
Your SuisseID card with the serial number* starting with 7BFF... (4.3b cards) is an older generation card. For regulatory reasons, it is only valid until 22 June 2020. If you want to continue using your SuisseID, it must be replaced by 15 February 2020 at the latest.
- SuisseID cards with the serial number* beginning with 910E... (4.4 cards)
SuisseID cards with the serial number* beginning with 910E... (4.4 cards), which expire before 15 December 2021, can be extended until 15 February 2020 and are also valid and usable until 15 December 2021 at the latest (if extended on time).
Login with SuisseID will be discontinued as of 10 December 2021.
* You can find the serial number of your SuisseID on the PIN/PUK sheet or via the SuisseID Assistant. If you have a SuisseID with a chip card, you will find the number at the bottom left of the card.
What happens with the existing SuisseID cards?
Existing SuisseID cards and USB sticks remain valid and usable until the certificate expires, but no later than 15 December 2021. Excluded from this regulation are older-generation cards (serial number beginning with 7BFF... ). Due to regulatory reasons, these cards are only valid and usable until June 22, 2020. The owners of these cards were informed and requested to replace these cards free of charge.
I use SuisseID to log in to an online service. Will this still be possible?
This depends on your online service provider. The login with SuisseID will be replaced in the long term by the new solution based on SwissID if your online service provider supports login with SwissID.
Login with SuisseID will be discontinued as of 10 December 2021.
I use SuisseID to legally sign PDFs or other documents, e.g. with LocalSigner or Adobe Acrobat. Will this continue to be possible?
Qualified electronic signatures with SuisseID are only possible until 15 December 2021.
With the new signature solution, customers will always be able to sign with the necessary level of validity (qualified electronic signature). The new solution is based on SwissID and does not require additional hardware.
I would like to continue to offer a secure login on my website. What options do I have?
Whether for insurance, authority or online shop, SwissID offers secure logins and verified identities. This means you can identify your customers securely and practically at any time and transmit verified identities securely and reliably to your service. Would you like to integrate SwissID into your processes? Your SwissSign contact partner will be happy to help you with any questions you may have. > Contact us
